Customer Service Ambassador

13 hours ago


Westbury, New York, United States Catalyst Marketing Group Full time
Job OverviewAs a Customer Service Representative with Catalyst Marketing Group, you will be the face of our top telecommunications client, specializing in fiber-optic technology. Your goal will be to provide exceptional customer service, ensuring a seamless experience for clients in the Northeast.

Key Responsibilities
  • Provide face-to-face customer service, representing the client's interests
  • Offer guidance to potential customers, helping them make informed decisions about their telecom needs
  • Utilize effective communication skills to resolve customer issues and concerns
  • Participate in ongoing training and development to enhance skills and knowledge


What We Offer
  • Paid training and development opportunities
  • Sign-on bonus and competitive compensation
  • Management training program and career advancement opportunities
  • 401(k) match and comprehensive benefits package


Potential Career Path
  • Public speaking and presentation skills development
  • Administrative and human resources training
  • Finance and P&L management


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