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Customer Service Representative
2 months ago
As a Customer Relations Representative with Brent Allen - State Farm Agent, you will play a vital role in building and maintaining strong relationships with our customers. If you are a people-oriented individual with excellent communication skills and a passion for providing exceptional customer service, this may be the perfect opportunity for you.
Key Responsibilities- Customer Relationship Building: Establish and maintain strong relationships with customers, providing them with personalized service and support.
- Insurance Needs Assessment: Use a customer-focused approach to assess customers' insurance needs and provide them with tailored solutions.
- Lead Generation and Appointment Scheduling: Develop leads, schedule appointments, and identify customer needs to market appropriate products and services.
- Competitive Salary and Commission Structure: Earn a competitive salary plus commission/bonus for your sales performance.
- Paid Time Off and Flexible Hours: Enjoy paid vacation and personal/sick days, as well as flexible hours to balance your work and personal life.
- Opportunities for Advancement: Grow your career with our agency and take on new challenges and responsibilities.
- Marketing and Sales Skills: Have a genuine interest in marketing products and services based on customer needs.
- Excellent Communication Skills: Possess excellent written, verbal, and listening communication skills to effectively interact with customers and colleagues.
- Team Player: Be able to work collaboratively in a team environment and contribute to the success of our agency.
- Language Skills: Bilingual Spanish is a plus, but not required.