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Customer Service Representative

1 month ago

Flemington, Georgia, United States Brent Allen - State Farm Agent Full time
Position Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a representative, you will be responsible for establishing and maintaining strong relationships with our customers, providing them with exceptional service, and helping them find the right insurance and financial solutions for their needs.

Responsibilities
  • Develop and maintain a deep understanding of our customers' needs and preferences.
  • Use a customer-centric approach to identify and address customer concerns and issues.
  • Work closely with our sales team to identify opportunities to upsell and cross-sell our products and services.
  • Provide exceptional customer service through multiple channels, including phone, email, and in-person interactions.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
What We Offer
  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for professional growth and development.