Cloud Infrastructure Architect

3 weeks ago

San Diego, California, United States ServiceNow Full time

Overview: ServiceNow is a global leader in digital workflow technology, helping organizations of all sizes automate and streamline their operations.

About the Role: We are seeking an experienced Senior Systems Engineer to join our Cloud Infrastructure team. As a key member of this team, you will be responsible for designing, implementing, and maintaining large-scale hybrid clouds and virtual machines / containers.

Key Responsibilities:

  • Develop with Puppet and Python to maintain/create configuration management pipeline that is safe, fast, and observable
  • Manage large-scale hybrid clouds and VMs / Containers
  • Work as part of a team that writes, reviews, and deploys everything as code
  • Write test plans and test automation for declarative infrastructure in multiple cloud environments
  • Build orchestration workflows by leveraging features of the ServiceNow platform
  • Research and implement new open-source and commercial tools, technologies and methodologies
  • Work on daily operations of our current systems (tier 3 support) for isolated/regulated environments

Requirements:

  • 4+ years of relevant experience
  • Can figure things out. You will have documentation and many peers to turn to for help, but your work will touch many interconnected systems and technologies; too many to rely solely on others' knowledge. To succeed you will need to investigate and discover on your own, being self-driven and accountable
  • Is very comfortable building and maintaining Linux-based systems through automated tooling such as Terraform, Puppet, Ansible, PowerShell, etc.
  • Has a deep understanding of Linux servers and their components, including networking, storage, and software packaging
  • Is comfortable designing, authoring, testing, and debugging code in a popular systems language such as Python, Go, Java, or Ruby
  • Has a working understanding of related infrastructure concepts such as IP networking, block, and file storage, load-balancers, etc.
  • Has a working understanding of related internet protocols such as DNS, LDAP, HTTP, SSH, etc.
  • Can research best practices and help maintain and promote high standards for development
  • Is comfortable with their ability to design, write and debug code in a team setting. You should also have experience writing test specifications and understand the fundamentals of test automation

What You Will Get:

  • A competitive salary range of $123,300 - $209,700 per year, based on qualifications, skill level, and location
  • Equity (when applicable), variable/incentive compensation, and benefits
  • Health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan, and family leave programs

About Us: ServiceNow is committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome candidates from non-traditional backgrounds and believe skills and experience are transferrable.

EEO Statement: ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

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