Artificial Intelligence Solutions Architect
1 week ago
At ServiceNow, we're on a mission to make the world work better for everyone. Since 2004, our visionary team has been transforming the way organizations work with innovative AI-enhanced technology.
Job SummaryWe're seeking an experienced GenAI Architect to join our Customer Outcomes team and drive customer outcomes, roadmap, and value realization for GenAI technology.
Key Responsibilities- Drive customer outcomes, roadmap, and value realization for GenAI technology through hands-on delivery of ServiceNow's GenAI capabilities and technical advisory activities.
- Lead complex, multi-disciplinary projects acting as an SME to solve complex customer issues related to AI solutions.
- Provide technical advice and guidance to customers on how to best utilize ServiceNow technologies to achieve their business objectives.
- Hands-on delivery of ServiceNow capabilities to customers to drive outcomes and value realization.
- Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure the successful deployment of ServiceNow Now Assist.
To be successful in this role, you'll need:
- At least 5 years of experience in a technology advisory role, experience working directly with AI, machine learning technologies, statistical systems, or big data platforms.
- Preferred experience deploying GenAI solutions.
- 8+ Years of experience in building solutions on complex cloud-native products, applications, and platforms.
- ServiceNow Certified System Administrator and other ServiceNow Certified Implementation Specialist certifications desired, 3+ years of ServiceNow Platform experience preferred.
- Proven track record of driving business growth and customer satisfaction with emerging technology solutions.
In return for your expertise, you can expect:
- A competitive base salary of $140,000-$245,200 per year.
- Variable/incentive compensation and benefits.
- A flexible time away plan and family leave programs.
- A commitment to making the world work better for everyone.
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