Auto Parts Specialist
3 days ago
We are seeking an experienced Retail Automotive Parts Sales Professional to join our team at O'Reilly Auto Parts. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring that all customers receive a high level of satisfaction with their purchasing experience.
Key Responsibilities:- Provide prompt and courteous service to retail and installer customers
- Assist managers and installer service specialists in serving professional customers as needed
- Maintain accurate records of sales transactions and maintain the cash drawer securely
- Process exchanges and returns for credit in a friendly manner
- Address and resolve customer complaints in a friendly and professional manner
- Perform various daily operational tasks including preparing new, core, and warranty merchandise returns for shipment
- Ability to quickly match alphanumeric sequences
- Ability to provide outstanding, friendly and professional customer service
- Must be able to multitask, handling customers on the phone and in the store at the same time
- Familiarity with automotive parts, cataloging, weatherly index system, and automotive sales or service
- ASE certification
- Fluency in multiple languages (Spanish is highly desired)
- Estimated $18-$22 per hour based on experience and location
- Competitive wages & paid time off
- Stock purchase plan & 401k with employer contributions starting day one
- Medical, dental, & vision insurance with optional flexible spending account (FSA)
- Team member health/wellbeing programs
- Tuition educational assistance programs
- Opportunities for career growth
O'Reilly Auto Parts is an equal opportunity employer committed to diversity and inclusion. We offer a competitive total compensation package and opportunities for career growth. If you are a motivated individual with excellent customer service skills, we encourage you to apply.
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