Auto Parts Specialist

3 days ago


North Bend, Washington, United States O'Reilly Automotive Stores Full time
About the Role

We are seeking an experienced Retail Automotive Parts Sales Professional to join our team at O'Reilly Auto Parts. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring that all customers receive a high level of satisfaction with their purchasing experience.

Key Responsibilities:
  • Provide prompt and courteous service to retail and installer customers
  • Assist managers and installer service specialists in serving professional customers as needed
  • Maintain accurate records of sales transactions and maintain the cash drawer securely
  • Process exchanges and returns for credit in a friendly manner
  • Address and resolve customer complaints in a friendly and professional manner
  • Perform various daily operational tasks including preparing new, core, and warranty merchandise returns for shipment
Requirements:
  • Ability to quickly match alphanumeric sequences
  • Ability to provide outstanding, friendly and professional customer service
  • Must be able to multitask, handling customers on the phone and in the store at the same time
Preferred Qualifications:
  • Familiarity with automotive parts, cataloging, weatherly index system, and automotive sales or service
  • ASE certification
  • Fluency in multiple languages (Spanish is highly desired)
Total Compensation Package:
  • Estimated $18-$22 per hour based on experience and location
  • Competitive wages & paid time off
  • Stock purchase plan & 401k with employer contributions starting day one
  • Medical, dental, & vision insurance with optional flexible spending account (FSA)
  • Team member health/wellbeing programs
  • Tuition educational assistance programs
  • Opportunities for career growth
About O'Reilly Auto Parts:

O'Reilly Auto Parts is an equal opportunity employer committed to diversity and inclusion. We offer a competitive total compensation package and opportunities for career growth. If you are a motivated individual with excellent customer service skills, we encourage you to apply.



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