Assistant Manager

7 days ago

Wellington, Florida, United States Bridgestreethuntsville Full time

About the Role:

We are seeking an experienced and motivated Assistant Manager to join our team at Bridgestreethuntsville. As an Assistant Manager, you will play a key role in supporting the Shop Manager in all business areas, including sales, customer experience, team leadership, and operational excellence.

Key Responsibilities:

  • Sales & Customer Experience:
    • Collaborate with the team to exceed daily sales goals and ensure a unique and inclusive customer experience.
    • Educate customers and staff on our brand values and articulate our position on key issues.
    • Develop product knowledge and make informed recommendations to customers.
    • Drive sales through strong business acumen and understanding of metrics, budgets, and reports.
  • Team Leadership:
    • Lead by example and support the team on the sales floor, answering questions, removing obstacles, and motivating them to meet sales goals.
    • Grow talent and elevate skills through constant learning and development, coaching, and leading by example.
    • Be adaptable and responsive to the needs of the business and team.
    • Recruit and select top-performing staff and support their development through training and coaching.
  • Operational Excellence:
    • Support the Shop Manager in maintaining a compliant shop and ensuring staff adhere to company standards.
    • Manage inventory and ordering to ensure the right products are in stock at the right time.
    • Develop and maintain a clean and beautiful work environment and follow merchandising and design standards.
    • Schedule staff effectively to meet peak periods and ensure breaks and meals are allocated and recorded accurately.

Requirements:

  • 1-3 years of managing or supervising in a retail environment.
  • Excellent listening and communication skills.
  • Strong analytical, critical thinking, and troubleshooting skills.
  • Excellent organization and time management skills.
  • Proficient in Excel and Microsoft Suite.
  • Strong customer service, supervisory, and sales skills.
  • Knowledge and interest in skincare, natural beauty, and ethical business.
  • Ability to work flexible hours, including holidays, evenings, and weekends.

Preferred Qualifications:

  • Experience with consultation-based customer service models.
  • Ability to develop and train staff through positive coaching and feedback.
  • Basic HR skills in hiring, scheduling, training, and performance management.
  • Experience in cross-cultural collaboration and DEIB or social justice training.
  • Fluency in Spanish, French, or other languages.

About Bridgestreethuntsville:

Bridgestreethuntsville is a company that values diversity, equity, and inclusion. We strive to create a workplace where everyone feels welcome and valued. We are committed to equal opportunity employment for all applicants, regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, disability, or other characteristics protected by law.

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