Customer Service Ambassador

4 weeks ago


Doral, Florida, United States i2K Digital Solutions, LLC Full time
i2K Digital Solutions, LLC is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer support and ensuring customer satisfaction through effective communication and problem-solving. Your daily tasks will include responding to customer inquiries, resolving issues, and recommending products or services to meet customer needs. To succeed in this role, you will need strong communication and interpersonal skills, as well as the ability to multitask and prioritize customer needs. Experience in a customer-facing role is preferred, and knowledge of the printing industry or related field is a plus. If you have a passion for delivering outstanding customer service and are looking for a challenging and rewarding role, we encourage you to apply.

**Key Responsibilities:**

* Provide exceptional customer support and ensure customer satisfaction
* Respond to customer inquiries and resolve issues in a timely and professional manner
* Recommend products or services to meet customer needs
* Multitask and prioritize customer needs
* Collaborate with internal teams to resolve customer issues

**Requirements:**

* Strong communication and interpersonal skills
* Ability to multitask and prioritize customer needs
* Experience in a customer-facing role (preferred)
* Knowledge of the printing industry or related field (plus)
* High school diploma or equivalent required, Bachelor's degree is a bonus
* Adobe Suite knowledge

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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