Care Coordinator

2 days ago

Fort Collins, Colorado, United States Right At Home Full time
About the Role

We are seeking a highly organized and empathetic Care Coordinator to join our dynamic administrative team at Right at Home. As a key member of our team, you will play a pivotal role in managing care schedules for our clients, ensuring their needs are met efficiently and professionally.

Key Responsibilities
  • Client Relationships: Develop and maintain strong relationships with clients and caregivers to understand their scheduling needs, preferences, and requirements.
  • Scheduling: Coordinate, confirm, and manage care schedules for clients and caregivers, ensuring placements meet compliance and contract requirements.
  • Record Maintenance: Maintain accurate records of caregiver correspondence, availability, and schedules in our system.
  • Compliance: Ensure all placements adhere to applicable compliance and contract requirements.
  • Collaboration: Work closely with office staff to address staffing shortages, enhance client satisfaction, and identify opportunities for improvement.
  • On-call Responsibilities: Serve as the primary point of contact for after-hours emergencies or scheduling changes on a rotating on-call basis, ensuring clients' care needs are always met.
  • Recruitment & Training: Assist in recruiting, hiring, and managing personnel, as well as leading orientations and training, including hands-on caregiver training.
  • Representation: Occasionally attend company events and be knowledgeable about our services and mission.
  • Maintain a Positive Attitude: Exhibit a positive demeanor at all times and effectively multitask in a high-functioning office environment.
Qualifications
  • Experience: 1+ years of verifiable homecare scheduling experience and 1-3 years of verifiable caregiving/homecare experience.
  • Education: High school diploma or GED certificate.
  • Age Requirement: Must be 21 years or older.
  • Skills: Excellent communication skills and impeccable phone etiquette, strong ability to work independently and demonstrate sound judgment, and availability for on-call duty outside of regular office hours.
  • Technical Skills: Familiarity with medical scheduling software is preferred.
What We Offer
  • Competitive Pay: Based on experience.
  • 401(k) Retirement Plan: Available after 1 year.
  • Paid Vacation: Available after 1 year.
  • On-call Pay: Receive compensation for on-call duties.
  • A Positive Working Culture: Be part of a supportive and collaborative team.
  • Ongoing Training: Access to paid training and development through our online learning system.
Why Join Right at Home?

You will be part of a compassionate, dedicated team that truly makes a difference in the lives of those we serve. If you're an organized, empathetic, and experienced professional with a passion for caregiving, we'd love to hear from you.

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