DermFx Patient Experience Coordinator
5 days ago
We are seeking a highly skilled and detail-oriented Patient Coordinator to join our team at DermFx. As a Patient Coordinator, you will play a critical role in ensuring that every patient has an exceptional experience from the moment they step into our office.
About DermFxDermFx is a dynamic and innovative dermatology practice dedicated to providing top-notch skincare and medical aesthetics services to our patients. We pride ourselves on creating a warm and welcoming environment that makes our patients feel confident and radiant.
**Estimated Salary:** $45,000 - $60,000 per year, depending on experience.
Job Description:The Patient Coordinator will be responsible for:
- Capturing before and after photos of our clients' treatments
- Greeting every patient with a smile and making them feel welcome
- Checking patients out and processing transactions efficiently
- Answering calls, scheduling appointments, and communicating with patients and providers
- Sharing knowledge about skincare and treatments, including Alastin, SkinMedica, and ZO
- Ensuring all patients have completed their consent forms and understand their treatment plans
- Maintaining treatment rooms in a clean and sanitized state
- Assisting providers with medical procedures, such as prepping injectables or supporting laser treatments
- Updating and managing medical charts with accuracy and attention to detail
- Reviewing charts and notes to ensure seamless operations
To be successful as a Patient Coordinator, you should:
- Have at least 2 years of customer service experience
- Show attention to detail and organizational skills
- Be passionate about skincare, medical aesthetics, or dermatology
- Remain calm and composed in a fast-paced environment
- Effectively handle patient complaints and concerns
- Possess basic computer skills, including Microsoft Office and EHR systems
- Bilingual abilities are a plus
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