Support Specialist

1 day ago

Washington, Washington, D.C., United States IEM International Inc Full time
Job Overview

We are seeking a Support Specialist to join our team at IEM International Inc. This role will involve providing critical support services to vulnerable populations, including migrants and asylum seekers.

The successful candidate will be responsible for ensuring that guests have access to essential resources, including case management services, healthcare, and language support.

This is an exciting opportunity to make a real difference in the lives of others and work as part of a dynamic team that shares your values.

Key Responsibilities:

  • Connect guests with case management services and provide information to support medium-term planning and onward travel
  • Assist guests in accessing acute healthcare needs and ensure they have access to trauma-informed language services
  • Transport and guide shelter guests to/from partner organization locations, off-site appointments, and travel hubs
  • Track client resettlement and stabilization exit plans and address related data reporting requirements
  • Maintain a safe and clean environment for guests and ensure compliance with health and safety protocols

Requirements:

  • Bilingual fluency in English and Spanish
  • High School diploma or GED
  • Three years' experience in providing direct care to vulnerable populations
  • Experience working in a residential setting
  • Ability and willingness to perform light housekeeping and lift up to 30 pounds

Compensation:

We offer a competitive hourly wage of $28.00 per hour, plus comprehensive benefits, including paid holidays, vacation pay, sick pay, and a 401(k) plan with matching.

About Us:

IEM International Inc. is a woman-owned company that prioritizes teamwork, collaboration, flexible performance, and integrity. We are committed to creating a positive impact on the lives of others and strive to produce results that matter.

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