Rental Experience Associate

6 days ago


Buffalo, New York, United States Enterprise Holdings Full time
National Car Rental and Alamo Rent A Car: Where Careers Take Off

Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments? We're seeking a skilled Rental Experience Associate to join our team

Estimated Salary: $18.00/hour

About the Position

In this role, you'll be responsible for providing top-notch service to our customers, ensuring they have an unforgettable experience. You'll work collaboratively with colleagues to deliver efficient transactions, offer personalized solutions, and exceed customer expectations.

Main Responsibilities:

  • Meet and greet customers in a friendly and timely manner
  • Communicate rental terms and conditions clearly
  • Offer additional services, such as fuel options and equipment upgrades
  • Assist with answering incoming calls and resolving customer inquiries
Requirements

To excel in this role, you'll need:

  • A high school diploma or equivalent
  • At least 2 years of customer service or sales experience
  • A valid driver's license with no more than 2 moving violations in the past 3 years
  • The ability to work flexible hours, including evenings and weekends


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