Customer Service and Sales Professional

3 days ago


Tulsa, Oklahoma, United States MetroShoe Warehouse Full time

MetroShoe Warehouse - Job Description

About Us

MetroShoe Warehouse is a leading retailer of footwear and accessories, dedicated to delivering exceptional customer experiences through our knowledgeable staff and extensive product range.

Our Mission

We strive to provide outstanding customer service, ensure a positive shopping experience, and maintain a fun and inclusive work environment.

Key Performance Indicators (KPIs)
  • Sales Growth: Meet or exceed monthly sales targets, contributing to overall store revenue growth.
  • Customer Satisfaction: Provide excellent customer service, addressing queries and resolving issues promptly to ensure customer loyalty and repeat business.
  • Team Collaboration: Work collaboratively with colleagues to achieve sales targets, share knowledge, and support each other in a fast-paced environment.
Responsibilities
  • Meet monthly sales targets by selling products to customers and promoting sales campaigns.
  • Develop strong relationships with customers, understanding their needs and preferences to make informed recommendations.
  • Process transactions accurately, handle customer returns, and resolve any issues efficiently.

What You'll Need

  • A high school diploma or equivalent, with prior retail experience preferred.
  • Excellent communication and interpersonal skills, with the ability to interact with diverse customer groups.
  • Basic math skills, with accuracy when handling cash and operating a point-of-sale system.

What We Offer

  • A base salary of $42,000 per annum, plus commissions based on individual performance.
  • A comprehensive benefits package, including health insurance, paid time off, and holidays.
  • Ongoing training and development opportunities to enhance your skills and advance your career.


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