Career Advancement Opportunities for Customer Service Professionals

2 weeks ago


Tulsa, Oklahoma, United States EZCORP Full time
About EZCORP

EZCORP is a company that offers a unique career path for customer service professionals. With a focus on providing excellent customer service, we are looking for individuals who are self-motivated and have a strong work ethic.

Salary Information

The estimated salary for this position is between $12.00 per hour to $14.00 per hour, based on experience. In addition to competitive pay, our team members also have the opportunity to quickly increase their pay and position through our structured career path.

Job Description

This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.

Key Responsibilities:
  • Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Processing sales, loans, and extensions
  • Performing opening and closing store duties
Required Skills and Qualifications

To be successful in this role, you must be self-motivated with a positive and outgoing personality and a strong work ethic. Additional requirements include:

  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Work well independently and as member of a team
  • Ability to multitask
  • Able to pass a criminal background check and drug test
  • Adhere to all Company policies, procedures, and regulations
Benefits

We offer a variety of benefits to our team members, including:

  • Free Health Insurance
  • Competitive Wages
  • Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
  • Great Working Hours
  • 401(k) with Company Match
  • Generous Paid Time Off
  • Holiday Pay
  • Store Discount


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