Shift Manager

12 hours ago


Houston, Texas, United States SilverWave Inc Full time

As a Shift Manager at SilverWave Inc, you will lead a large and diverse team and ensure that your business area keeps up with demand.

In this hands-on role, you will become familiar with the complex operations of a global company and learn what it takes to keep everything running smoothly.

You will work in different shifts at one of our operational locations, focusing on ensuring safety standards are met by your team and at your entire location.

Your main priorities will include routine team management, daily operational activities, handling escalations, process improvements, and cross-functional emergency planning.

You will collaborate with colleagues from other teams and external partners to ensure that we meet the requirements of our customers as well as our own standards.

This includes analyzing data and performance metrics with leaders in your business area.

As an important member of the operations team, you will work to increase productivity and overcome challenges.

No two days are the same in this role.

Key Responsibilities:

  • Promoting a culture of safety and wellbeing
  • Analyzing and implementing corrective measures to consistently ensure high quality and productivity, as well as crossshift adherence to all company goals
  • Supporting and leading a team, as well as handling administrative tasks; building and supporting a strong team culture
  • Analyzing performance and making suggestions for process improvements to optimize workflows and customer service
  • Collaborating with other managers to standardize shift processes

A Day in the Life:

You will work closely with your team to ensure that all tasks are completed efficiently and effectively.

You will also be responsible for monitoring process efficiency and making suggestions for improvement.

This is a challenging and rewarding role that requires strong leadership and communication skills.



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