Service Leader

3 weeks ago


Stevensville, Maryland, United States Chipotle Full time
Transforming the Fast Food Experience

At Chipotle, we're redefining the fast food industry by serving high-quality, responsibly sourced food that's made with integrity. As a Service Leader, you'll play a critical role in maintaining a positive customer experience by ensuring safe and quality food is prepared and served. You'll also be responsible for training and leading a team of crew members to provide exceptional customer service.

Key Responsibilities:

  • Ensure great tasting, high-quality food is served to customers
  • Help resolve food quality issues and support food safety initiatives
  • Monitor crew breaks, shift changes, and line schedules to ensure smooth operations
  • Develop and cross-train front-of-house crew members
  • Assist with crew performance reviews and develop future Service Leaders
  • Perform miscellaneous office administration duties, such as banking, cash handling, and office paperwork

Requirements:

  • Previous experience as a Chipotle Crew member or Kitchen Leader
  • Ability to understand and articulate Chipotle's Food With Integrity philosophy
  • Knowledge of cash handling policies and procedures
  • Knowledge of food safety and health department matters
  • Familiarity with office paperwork
  • Ability to speak, write, read, and understand the primary language(s) of the work location
  • High school diploma or equivalent

About Chipotle:

Chipotle Mexican Grill, Inc. (NYSE: CMG) is a leading restaurant company that's committed to making a positive impact on the food industry. We're dedicated to serving responsibly sourced, classically cooked food that's made with wholesome ingredients. With a strong focus on customer experience and employee development, we're a great place to work and grow your career.

Pay Transparency:

Pay range is $17.65 to $19.65 depending on skill level, experience, and/or education. Compensation offered is also subject to local wage and hour laws. Chipotle is an equal opportunity employer that values diversity at all levels. We're committed to creating a workplace that's inclusive and respectful of all employees, regardless of personal characteristics.
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