Swim School Operations Manager
6 days ago
Job Summary:
We are seeking a highly motivated and experienced General Manager to oversee the daily operations of our Goldfish Swim School location in Aliso Viejo. As a key member of our team, you will be responsible for ensuring the highest level of quality and success in all aspects of our school's operations.
Responsibilities:
* Direct and control daily operations to ensure compliance with Goldfish Swim School standard operating procedures
* Manage staff to ensure high productivity, excellent performance, and positive employee satisfaction
* Train and oversee aquatics department to provide superior swim instruction to students
* Provide sales and marketing training to qualified sales staff
* Direct retail and vending departments to ensure proper product mix and pricing
* Train and oversee private party staff to maintain Goldfish Swim School standard operating procedures
* Gain knowledge and experience in Links software for bookings, class scheduling, reporting, and administrative functions
* Maintain a safe and sanitary swim environment through knowledge and experience in Goldfish Swim School pool operations
* Initiate and oversee workplace employee activities to improve employee satisfaction
* Direct implementation of Emergency Action Plan and safety procedures
* Maintain current certifications and stay up-to-date professionally in aquatics and management fields
Requirements:
* High school diploma or GED required
* Bachelor's degree in business administration, communications, or equivalent desired
* Three to five years of management experience preferred
* Lifeguard, CPR/AED, and First Aid certifications required
Work Environment:
While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.
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