IT Network Support Professional
3 weeks ago
We are looking for a highly skilled IT Network Support Professional to join our team at eXcell in Hillsboro, OR. This is a full-time position that requires excellent technical skills and the ability to work independently.
The successful candidate will be responsible for maintaining network environment, providing incident support, and participating in hardware rack and stack installation of network and server equipment.
Key Responsibilities:
- Maintain network environment as part of an onsite team in support of physical touch (Smart Hands) support of incident and/or request management.
- Provide incident support by working with remote level 2/3 teams to assist in resolving outages and fixing issues, including replacement of cabling or hardware components.
- Participate in hardware rack and stack installation of network and server equipment, cable management, and installation of required fiber and copper patch leads.
- Perform installation and service of low-voltage category cabling, fiber optic cabling, communications cabling, communication equipment, and other various low-voltage related systems.
- Assist with material control to ensure all required materials are available to complete daily work.
- Evaluate, diagnose, troubleshoot, and repair cabling systems as necessary.
Requirements:
- Associate's or bachelor's degree from an accredited institution or equivalent experience.
- Minimum 4+ years of combined experience in site support technician and/or infrastructure technician roles.
- Minimum 4+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices.
- Network cabling certifications (Belden Certified Cable Installer, SYSTIMAX Installation and Maintenance, Corning Certified Fiber Installer, Panduit).
- Proven ability to install cable pathways, conveyances, and knowledge of terminology pertaining to installation and service of cabling infrastructure for telecom, data, security, and wireless systems.
- Excellent communication skills and ability to work independently.
About eXcell
eXcell is a global company headquartered in Bellevue, Washington, providing IT staffing services and solutions to Fortune 1000 companies and small and medium businesses. We offer a comprehensive benefit package, including health insurance, 401(k), paid time off, and employee discounts.
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