Network Support Engineer
2 days ago
We are seeking a highly skilled Network Support Engineer to join our team at inSync Staffing. As a key member of our infrastructure team, you will be responsible for maintaining and troubleshooting network environments, supporting incident resolution, and assisting with hardware installations and configuration in data centers.
The successful candidate will have experience in data center operations, network cabling, and troubleshooting. You will collaborate with remote Level 2/3 teams to resolve outages and issues, including replacing cabling and hardware components.
Responsibilities:
- Incident Support: Collaborate with remote Level 2/3 teams to resolve outages and issues.
- Service Request Support: Work with remote Network Support Teams to install hardware or patch cables for new customer services.
- Hardware Installation: Assist in the installation of network and server equipment.
- Testing and Configuration: Provide console access to remote teams for configuration and test connectivity after installation and configuration.
Qualifications:
To be considered for this role, you must have an Associate or bachelor's degree or equivalent experience. You should also have 4+ years of experience in Site Support or Infrastructure Technician roles, with 3+ years in data centers, labs, or server room environments. Additionally, you should have certifications such as Belden Certified Cable Installer, SYSTIMAX Installation and Maintenance, Corning Certified Fiber Installer, and Panduit Certifications.
Requirements:
The ideal candidate will have experience with structured network cabling, Wi-Fi hardware, networking, Ethernet switching hardware, and cable troubleshooting. You should also be proficient in Microsoft Office Suite and Windows operating systems.
Physical Requirements:
You must be able to work in hot, enclosed environments, lift up to 35 lbs. independently, and perform physical tasks such as walking, sitting, standing, crawling, or kneeling for extended periods. Excellent communication skills (both verbal and written) and customer service abilities are essential for this role.
Compensation:
The estimated salary for this position is $25.00/hr. We offer a competitive compensation package, including benefits and opportunities for professional growth and development.
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