Insurance Account Manager

6 days ago


Taunton, Massachusetts, United States World Insurance Associates LLC Full time
Job Summary

We are seeking a highly skilled Personal Lines Account Manager to join our team at World Insurance Associates LLC. This is an excellent opportunity for someone who is passionate about delivering exceptional client service and building strong relationships with our customers.

Key Responsibilities
  • Manage a high-volume book of Personal Lines Insurance business, ensuring all tasks are completed accurately and on-time.
  • Bullet Grow client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication.
  • Handle renewals, service requests, claims, billing, and new policies.
  • Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting procedures.
  • Review all applications, policies, endorsements, and audits for accuracy.
  • Complete loss/claim analysis and summaries.
  • Coordinate expiration list with department manager to obtain renewal business information.
Requirements
  • A Bachelor's degree or equivalent work experience.
  • Minimum 3-7 years of Personal Lines Account Management experience required.
  • Property & Casualty License required.
  • Valid driver's license and insurance required.
  • Possess strong administrative and computing skills, including Microsoft Office (Word, Excel, and Power Point).
  • Applied/Epic or similar agency management software experience preferred.
  • Able to work independently and enjoy a high degree of interaction with team members.
  • Self-motivated and driven. Maintain a sense of urgency and ability to work with and meet deadlines.
  • Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance.
  • The ability to multi-task, prioritize, work independently, and use discretion surrounding sensitive information.
  • Ability to maintain a professional demeanor and positive attitude.
Benefits
  • We offer competitive salaries ranging from $65,000 to $85,000 per year.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A generous 401(k) matching program.
  • Ongoing training and professional development opportunities.


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