Luxury Vehicle Service Specialist
1 week ago
As a Luxury Vehicle Service Specialist, you will be integral to our commitment to delivering exceptional customer experiences at Dan Cummins of Georgetown. Our focus on quality service ensures that our clients receive the highest level of attention and care.
Key Responsibilities
- Greet clients upon their arrival for vehicle service appointments.
- Assist in completing necessary documentation for our courtesy vehicle program.
- Maintain ongoing communication with clients throughout the service process.
- Schedule follow-up appointments and ensure timely reminders.
- Collaborate with clients to address and resolve minor issues that may arise.
- Work alongside our skilled applicator teams to ensure service excellence.
- Conduct quality checks to guarantee client satisfaction upon vehicle pickup.
Qualifications
- A strong dedication to providing outstanding customer service.
- Exceptional verbal and written communication abilities.
- Meticulous attention to detail and effective time management skills.
- A proactive attitude towards learning and assisting others.
- Problem-solving skills with a focus on achieving results.
- Ability to convey product knowledge and technical expertise clearly.
- Basic computer proficiency.
- A professional demeanor with a desire for personal and professional growth.
- A valid driver's license with a clean driving record.
Benefits of Full-Time Employment
- A supportive culture that fosters employee development.
- A standard 5-day work week.
- Paid holidays and vacation time.
- Employer-contributed healthcare benefits.
- 401k plan with matching contributions.
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind.
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