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Luxury Vehicle Service Coordinator

2 months ago

Georgetown, United States Dan Cummins of Georgetown Full time
Position Overview

Luxury Vehicle Service Coordinator

At Dan Cummins of Georgetown, we prioritize the satisfaction of our clientele through exceptional service. As a Luxury Vehicle Service Coordinator, you will be integral in enhancing our customers' experiences with our renowned Liquid Diamond Ceramic products. Your role will encompass scheduling, client communication, and quality assurance, while also overseeing our fleet of courtesy vehicles.

Daily Responsibilities

  • Greet clients upon their arrival for vehicle service appointments
  • Facilitate necessary documentation for our courtesy vehicle program
  • Maintain communication with clients during the completion of ceramic applications
  • Reach out to clients for future appointment scheduling
  • Collaborate with clients to effectively address minor unforeseen challenges
  • Work in conjunction with our skilled applicator teams throughout the application process
  • Conduct quality checks to ensure client satisfaction upon vehicle pickup

Qualifications

  • A commitment to delivering outstanding customer experiences
  • Strong verbal and written communication abilities
  • Detail-oriented with excellent time management skills
  • A willingness to learn and assist
  • Problem-solving skills with a results-oriented mindset
  • Ability to articulate product knowledge and technical expertise
  • Basic computer proficiency
  • Professional demeanor with a desire for personal growth
  • Valid driver's license with a clean driving record

Employee Benefits

  • A supportive culture that fosters employee development
  • Five-day work week
  • Paid holidays and vacation time
  • Employer-sponsored healthcare
  • 401k plan with matching contributions

We are committed to creating an inclusive environment and prohibit discrimination or harassment based on any protected characteristic.