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Business Services Coordinator

1 month ago

Hillsboro, United States Marmon Holdings, Inc. Full time
Business Services Specialist

At Marmon Holdings, Inc., we're committed to attracting and retaining top talent to drive our success. As a Business Services Specialist, you'll play a critical role in ensuring excellent customer relations and resolving issues efficiently.

Key Responsibilities:
  • Interact with customers to receive orders and provide information in response to inquiries.
  • Resolve complaints following established procedures to maintain good customer relations.
  • Collaborate with Regional Business Managers, Global Sales leadership, and independent sales consultants to ensure timely resolution of issues.
  • Accurately enter data into the Enterprise Resource Planning (SAP) and Customer Relationship Management Salesforce systems.
  • Produce and distribute reports, and effectively communicate both verbally and in writing.
Requirements:
  • High School diploma required; Associates or Bachelor's degree preferred.
  • 1-2 years of prior customer service experience required.
  • Excellent people skills and positive, professional communication style at all times.
  • Strong working knowledge of MS Office (Word, Excel, Outlook).
  • Ability to type 60 wpm.

This role offers work-from-home/remote flexibility. We're an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application, please email your request to careers@marmon.com.