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Healthcare Administrative Coordinator

2 months ago

Gig Harbor, Washington, United States Harbor Audiology Full time

Join Our Team as a Patient Services Specialist

Harbor Audiology, a well-established private practice in the Pacific Northwest, is on the lookout for a dedicated Patient Services Specialist to enhance our team. With a commitment to exceptional patient care and the latest advancements in hearing technology, we have been at the forefront of addressing hearing loss and tinnitus for over two decades.

Key Responsibilities:

  • Manage and organize patient appointment schedules
  • Transform incoming calls into scheduled appointments
  • Promote the practice's wellness initiatives by encouraging referrals
  • Implement the appointment reminder system
  • Verify patient insurance and complete necessary documentation
  • Engage in continuous professional development
  • Assist with patient care requirements
  • Ensure patient confidentiality is maintained
  • Monitor daily scheduling performance metrics

Required Qualifications:

  • High School Diploma is mandatory; an Associate Degree is preferred
  • A minimum of 2 years of experience in a front office role is advantageous
  • Proficient in Microsoft Office applications
  • Familiarity with standard office equipment
  • Detail-oriented, organized, and capable of managing multiple tasks
  • Self-driven with a willingness to adapt to evolving situations
  • Strong communication and customer service abilities
  • Comfortable handling a high volume of phone communications
  • Excellent organizational and time management skills

If you possess a strong desire to contribute to patient care and have exceptional organizational capabilities, we invite you to consider the opportunity to join Harbor Audiology as a Patient Services Specialist. Become part of a team that prioritizes the well-being and satisfaction of our patients.