Housekeeping Operations Manager

5 days ago


Beverly Hills, California, United States DORCHESTER COLLECTION Full time

Welcome to the DORCHESTER COLLECTION, a world-renowned hotel chain where exceptional service meets unparalleled luxury. As an Assistant Director of Housekeeping & Laundry Operations at The Beverly Hills Hotel, you will play a vital role in ensuring our guests receive the highest level of comfort and satisfaction.

Job Description

We are seeking a highly skilled and experienced professional to manage our housekeeping and laundry operations. As Assistant Director of Housekeeping & Laundry Operations, you will be responsible for overseeing the day-to-day activities of our housekeeping team, including recruiting, training, and developing subordinate managers and supervisors. You will also be responsible for maintaining high standards of cleanliness and quality throughout the hotel, as well as ensuring seamless delivery of guest services and requests.

The ideal candidate will have a proven track record of success in managing large teams, with excellent communication and leadership skills. You must be able to think critically and strategically, with a strong attention to detail and ability to manage multiple priorities simultaneously.

Responsibilities
  • Manage 10-12 subordinate managers and supervisors who supervise a total of 75-100 employees in the Housekeeping, Laundry, and Uniform Departments
  • Recruit, interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline or termination when appropriate
  • Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws
  • Supervise team members to ensure completion of daily tasks and assist with further development of their potential within Dorchester Collection
  • Evaluate and improve the efficiency of housekeeping and laundry operations
  • Maintain high standards of cleanliness and quality throughout the hotel
  • Ensure seamless delivery of guest services and requests

In return for your hard work and dedication, you will enjoy a competitive salary of $85,000-$90,000 annually, as well as a range of benefits including complimentary stays at all Dorchester Collection hotels, 50% off at bars and restaurants, world-class development opportunities, social events, free meals on duty, exclusive access to a discount platform, and competitive medical, dental, vision, and retirement benefits.

If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity to join our team at The Beverly Hills Hotel.



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