Night Audit Clerk

3 weeks ago


Detroit, Michigan, United States Marriott Full time
Job Summary

As a Night Audit Clerk at Marriott, you will be responsible for completing end-of-day activities, including posting charges to accounts, running night audit backup, and rolling the date. You will process all payment types, such as room charges, cash, checks, debit, or credit, and handle adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Additionally, you will print contingency lists to have a record of all guests in case of an emergency and sell rooms to guests without reservations based on availability. You will also operate the telephone switchboard station, process requests for wake-up calls, and advise guests of any messages. Furthermore, you will complete the Room Rate Variance Report and process all guest check-ins and assign rooms. You will activate or reissue room keys using an electronic key machine, count bank at the end of the shift, and secure the bank. You will balance and drop receipts according to Accounting specifications and report accidents, injuries, and unsafe work conditions to the manager. You will follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. You will welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. You will speak with others using clear and professional language, answer telephones using appropriate etiquette, and develop and maintain positive working relationships with others. You will support the team to reach common goals and comply with quality assurance expectations and standards. You will move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications
High school diploma or equivalent related work experience and no supervisory experience are preferred. Marriott International is an equal opportunity employer and believes in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate, active, and take pride in how you maintain your well-being, optimistic, and adventurous. Be where you can do your best work, belong to an amazing global team, and become the best version of you.
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