Insurance Account Representative

2 weeks ago


Mobile, Alabama, United States Ramon Glenn - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused Insurance Account Representative to join our team at Ramon Glenn - State Farm Agent. As an Insurance Account Representative, you will play a critical role in establishing and maintaining strong relationships with our customers, providing exceptional customer service, and promoting our insurance products.

Responsibilities
  • Develop and maintain a deep understanding of our insurance products and services to effectively communicate their value to customers.
  • Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options and provide personalized recommendations.
  • Work collaboratively with our agent team to establish and meet marketing goals, promoting our products and services to new and existing customers.
Requirements
  • Previous sales experience, preferably in an outside sales or inside sales representative role, retail sales associate, or telemarketing.
  • Strong interest in marketing products and services based on customer needs.
  • Excellent communication skills, including written, verbal, and listening skills.
  • Enthusiasm for the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
  • Self-motivated and detail-oriented, with a proactive approach to problem-solving.
  • Dedicated to providing exceptional customer service and working effectively in a team environment.
  • Ability to effectively relate to customers and provide personalized service.
  • Property and Casualty license, with the ability to obtain a Life and Health license.

If you are a motivated and customer-focused individual who is passionate about insurance and financial services, we encourage you to apply for this exciting opportunity. We look forward to reviewing your application and discussing how you can contribute to our team's success.



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