Wireless Customer Experience Specialist
3 days ago
We are seeking a highly motivated and customer-focused Wireless Customer Experience Specialist to join our team at Verge Mobile, a T-Mobile Premium Partner. As a Wireless Customer Experience Specialist, you will be responsible for delivering exceptional customer service and providing personalized solutions to our customers' needs.
The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. Our Wireless Customer Experience Specialists are trained to stay up-to-date on the latest T-Mobile products and services, ensuring they can provide the best possible experience for our customers.
We offer a competitive hourly rate of pay, plus monthly commissions, making this an excellent opportunity for those looking to advance their career in sales. In addition, we provide paid training, career development opportunities, and a fun, educational work environment. Apply now to become a successful Wireless Customer Experience Specialist
Responsibilities:
- Deliver exceptional customer service and provide personalized solutions to customers' needs.
- Stay up-to-date on the latest T-Mobile products and services, as well as industry trends.
- Work closely with customers to understand their needs and provide tailored solutions.
- Maintain a clean and organized store environment, adhering to company standards.
Requirements:
- High School Diploma/GED required; previous experience in retail sales or customer service preferred.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Flexibility to work various shifts, including evenings and weekends.
- Knowledge of the wireless industry and T-Mobile products a plus
Benefits:
- Competitive hourly rate of pay: $17.28 per hour.
- Monthly commissions based on sales performance.
- Paid training and career development opportunities.
- A fun, educational work environment.
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