Customer Experience Specialist
3 weeks ago
We're seeking a Customer Experience Specialist to join our team at Big 5. As a Retail Sales Associate, you'll be responsible for creating a positive and engaging shopping experience for our customers.
Job DescriptionThe ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced retail environment. You'll be responsible for performing sales and service tasks, including proposing add-on sales, answering telephones, and providing product information.
Key Responsibilities:- Develop and implement strategies to drive sales growth and improve customer satisfaction
- Provide exceptional customer service and support
- Perform sales and service tasks with accuracy and efficiency
- Assist with visual merchandising and store displays
- Participate in inventory management and stockroom organization
Estimated Salary: $48,000 - $62,000 per year.
About UsBig 5 is a leading retailer of sporting goods and outdoor apparel. We are committed to providing our customers with the best possible shopping experience and offer competitive salaries and benefits to our employees.
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