Retail On-Site Program Manager

5 days ago


New York, New York, United States Intertek Full time
Job Overview

We are seeking an experienced Retail On-Site Program Manager to join our Softlines team in New York City and remote working. This is a fantastic opportunity to grow a versatile career.

In this role, you will be responsible for providing QA testing, inspection, and technical support to retailers, ensuring that day-to-day client requests, problems, issues, and complaints are handled efficiently and professionally.

The ideal candidate will have knowledge of production and quality aspects of fabric and apparel, strong practical skills in textile and apparel testing, and excellent communication and problem-solving skills.

Responsibilities:

  • Provide effective communication and follow-through between retailer and Intertek.
  • Monitor and work with Intertek offices worldwide to ensure that all retailer apparel testing needs and procedures are met.
  • Ensure laboratories are performing testing in accordance with retailer-specified test methods and test protocols.
  • Continually monitor lab turn times and test volume on retailer programs.

Requirements:

  • Minimum 2 years of relevant work experience in textile and apparel testing.
  • Degree in Textiles and Clothing/Material Science/Chemistry/Engineering or related discipline.

Salary & Benefits:

This full-time position offers a competitive salary range of $70,000 - $74,000 per year, plus benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation/sick time (PTO), tuition reimbursement, and more.


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