Retail Excellence Professional

19 hours ago


New York, New York, United States Wolford Retail Stores Full time
Luxury Retail Sales Position

We are currently looking for a highly skilled and motivated individual to join our team as a Luxury Retail Sales Associate in our Prince Street boutique.

Role Overview:

  • This role involves providing top-notch customer service and selling Wolford products to meet or exceed sales targets.
  • You will work closely with the store team to maintain a visually appealing store display, handle product deliveries and maintain accurate records.
  • Additionally, you will participate in ongoing training and development opportunities to enhance your product knowledge and customer service skills.

Duties and Responsibilities:

  • Maintain high levels of customer satisfaction through excellent product knowledge and presentation skills.
  • Achieve sales targets by upselling and cross-selling Wolford products.
  • Participate in visual merchandising activities to maintain an attractive store display.
  • Process customer transactions accurately and efficiently using the POS system.
  • Provide feedback to management on customer preferences and suggestions for product improvements.
  • Attend regular team meetings to discuss sales performance, product knowledge and customer service strategies.

Compensation and Benefits:

  • The estimated salary for this role is between $50,000 - $70,000 per annum based on experience and qualifications.
  • We offer comprehensive insurance coverage, generous vacation time and a range of employee discounts.
  • As a valued member of our team, you will have access to ongoing training and development opportunities to enhance your skills and career prospects.

Requirements:

  • A minimum of 1 year of experience in a luxury retail environment.
  • Strong product knowledge and customer service skills.
  • Ability to work independently and as part of a team.

About Our Company:

At Wolford, we pride ourselves on delivering exceptional customer experiences and providing luxurious products that exceed our customers' expectations. If you share our passion for luxury retail and customer service, we encourage you to apply for this exciting opportunity.



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