Member Services Liaison

3 days ago


Richmond, Virginia, United States YMCA of Greater Richmond Full time
Member Services Associate Role

As a Member Services Associate, you will play a vital role in providing exceptional customer service to our members. Your responsibilities will include:

  • Answering phone calls and responding to member inquiries
  • Greeting members and providing a warm welcome to our facilities
  • Processing memberships and completing program registrations

To be successful in this role, you will need to possess excellent customer service skills and be able to work effectively in a fast-paced environment. If you are a team player who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.

Qualifications:

  • Excellent customer service skills
  • Ability to work effectively in a team environment
  • Strong communication and interpersonal skills

We are an equal opportunity employer and welcome applications from diverse candidates. If you are interested in this role, please submit your application with your resume and a cover letter outlining your qualifications and experience.



  • Richmond, Virginia, United States CVS Health Full time

    Job Title: Behavioral Health Clinical LiaisonCVS Health is seeking a highly skilled Behavioral Health Clinical Liaison to join our team. As a Behavioral Health Clinical Liaison, you will play a critical role in the Medicaid plan, focusing on utilization management, integrating member care, clinical coordination, and leading the development, implementation,...


  • Richmond, Virginia, United States Sunrise Systems Inc Full time

    Job Title: IT PMO LiaisonAt Sunrise Systems Inc, we are seeking an experienced IT PMO Liaison to join our team. As a key member of our organization, you will be responsible for successfully planning, organizing, and motivating diverse project teams throughout all phases of Waterfall, Agile, and Hybrid projects.Key Responsibilities:Develop, execute, and...

  • Legislative Liaison

    3 days ago


    Richmond, Virginia, United States Commonwealth of Virginia Full time

    Job SummaryWe are seeking an experienced Legislative Liaison to join our team at the Virginia Department of Social Services. As a key member of our Child Support Enforcement program, you will play a critical role in developing and implementing legislative proposals, analyzing legislation, and providing expert guidance to our team.Key ResponsibilitiesDevelop,...


  • Richmond, Virginia, United States HealthSouth Full time

    Unlock Your Potential as a Rehab LiaisonAt Encompass Health, we're committed to delivering exceptional patient care and outcomes. As a Rehab Liaison, you'll play a vital role in building strong relationships with referral sources, promoting our services, and driving business growth.Key Responsibilities:Develop and execute targeted business plans to drive...


  • Richmond, Virginia, United States VCU Health Full time

    Patient Relations Liaison Job DescriptionThe Patient Relations Liaison plays a critical role in ensuring exceptional patient experiences at VCU Health. This position investigates and resolves patient/visitor issues/complaints through excellent interpersonal and critical thinking skills.Key Responsibilities:Analyze complaints and develop effective plans of...


  • Richmond, Virginia, United States FC Compassus LLC Full time

    Job SummaryWe are seeking a highly skilled and compassionate Hospice Clinical Liaison to join our team at Compassus. As a key member of our organization, you will be responsible for promoting the Compassus philosophy and values, while upholding the Code of Ethical Conduct.Key ResponsibilitiesAssist referral sources in identifying patients with care needs...


  • Richmond, Virginia, United States The Chefs' Warehouse Full time

    Customer Service RepresentativeAt The Chefs' Warehouse, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our clients, ensuring their needs are met, and building strong relationships.Key Responsibilities:Receive and respond to...


  • Richmond, Virginia, United States HealthSouth Full time

    Unlock Your Potential as a Clinical Marketing Rehab LiaisonAt Encompass Health, we're committed to delivering exceptional patient care and outcomes. As a Clinical Marketing Rehab Liaison, you'll play a vital role in building strong relationships with healthcare professionals and driving business growth.Key Responsibilities:Develop census as defined by...


  • Richmond, Virginia, United States David's Bridal Full time

    Customer Service RepresentativeAt David's Bridal, we're looking for a skilled Customer Service Representative to join our team. As a key member of our sales floor, you'll be responsible for delivering exceptional customer experiences through genuine enthusiasm, friendly interactions, and prompt responses to customer inquiries.Key Responsibilities:Welcome...


  • Richmond, Virginia, United States Careers Integrated Resources Inc Full time

    Job Title:Nurse Liaison UMJob Summary:We are seeking a highly skilled Nurse Liaison UM to ensure compliance of the Utilization Management (UM) and Quality Review (QR) functions performed by the Medical Groups/IPAs participating in our networks.Key Responsibilities:Reviews and evaluates UM/QR plans for prospective and existing Medical Groups/IPAs in our...


  • Richmond, Virginia, United States Lennar Full time

    As a key member of our Customer Care team, you will play a vital role in ensuring a seamless homeowner experience. Your primary responsibility will be to conduct thorough walk-throughs, educating homeowners on the operation of their appliances, heating and cooling systems, and maintenance requirements. You will also coordinate with our Construction...


  • Richmond, Virginia, United States Richmond Community Schools Full time

    Richmond Community Schools is seeking a Speech and Language Pathology Liaison to support the 2023/2024 school year. The successful candidate will serve as a liaison for Speech and Language Pathology services at Richmond Community Schools. Key responsibilities include providing support and coordination for Speech and Language Pathology services, collaborating...


  • Richmond, Virginia, United States Richmond Community Schools Full time

    Job SummaryWe are seeking a highly skilled Speech and Language Pathology Liaison to join our team at Richmond Community Schools. The successful candidate will provide support and guidance to students, teachers, and staff in the area of speech and language development.Key ResponsibilitiesProvide liaison services between speech and language therapists,...


  • Richmond, Virginia, United States FC Compassus LLC Full time

    Job SummaryWe are seeking a highly skilled and compassionate Hospice Clinical Liaison to join our team at FC Compassus LLC. As a key member of our organization, you will play a vital role in promoting the Compassus philosophy and values, while providing exceptional care to our patients and their families.Key ResponsibilitiesAttend and participate in staff...


  • Richmond, Virginia, United States Careers Integrated Resources Inc Full time

    Job Title:Nurse Liaison UMJob Summary:We are seeking a highly skilled Nurse Liaison UM to join our team at Careers Integrated Resources Inc. The successful candidate will be responsible for ensuring compliance of the Utilization Management (UM) and Quality Review (QR) functions performed by the Medical Groups/IPAs participating in our networks.Key...


  • Richmond, Virginia, United States CVS Health Full time

    Job SummaryCVS Health is seeking a highly skilled Behavioral Health Clinical Liaison to join our team. As a key member of our Medicaid plan, you will be responsible for leading the development, implementation, and ongoing monitoring of program and quality initiatives to address the needs of Aetna members.Key ResponsibilitiesClinically manage non-traditional...


  • Richmond, Virginia, United States VCU Health - MCV Physicians Full time

    Job Title: Neuropsychologist - Consultation-Liaison SpecialistJob Summary:VCU Health - MCV Physicians is seeking a highly skilled Neuropsychologist to join its Consultation-Liaison Division. The successful candidate will provide comprehensive neuropsychological assessments and interventions to a diverse adult patient population. This is an excellent...


  • Richmond, Virginia, United States Bon Secours Full time

    Job Title: Patient Advocate PRNAt Bon Secours, we are seeking a skilled Patient Advocate to join our team. As a Patient Advocate, you will play a vital role in ensuring that our patients receive the highest level of care and service.Job Summary:The Patient Advocate is responsible for serving as a liaison between patients, families, and healthcare providers...


  • Richmond, Virginia, United States Owens & Minor Full time

    Customer Service RepresentativeAt Owens & Minor, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in supporting our clients by providing timely and effective solutions to their needs.Key Responsibilities:Provide superior customer service to clients using critical thinking skills...


  • Richmond, Virginia, United States Navy Federal Credit Union Full time

    Job SummaryWe are seeking a highly skilled and motivated Member Service Representative to join our team at Navy Federal Credit Union. As a Member Service Representative, you will be responsible for providing exceptional service to our members, answering their questions, and resolving their issues in a timely and professional manner.Key...