Reliable Credit Association Customer Advocate
4 weeks ago
Reliable Credit Association is currently seeking skilled professionals to fill the position of Customer Service Representative in Spokane Valley. This role requires exceptional customer service skills, collection management expertise, and administrative capabilities.
Key Tasks:
- Offer superior customer service through multiple communication channels
- Manage past due loans and contracts, including setting up payment plans
- Handle loan and contract processing, payments, mail, titles, and accounts payable
- Verify loan and contract requirements, such as employment and housing verification
- Engage in marketing efforts for loans and additional services
Requirements:
- A high school diploma or equivalent is necessary; relevant industry experience is beneficial
- Strong interpersonal skills, customer awareness, and service orientation
- Proficiency in both English and Spanish is required
- Familiarity with basic computer software, including Microsoft Office
- Ability to adapt to changing circumstances, prioritize tasks, and meet deadlines
Salary:
This position offers a salary range of $20.47-$21.47 per hour, providing a competitive income.
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