Support Specialist

3 weeks ago


Spokane, Washington, United States Reliable Credit Association Full time
Join Our Team
We are looking for talented individuals to fill the role of Customer Service Representative at our Spokane Valley location. As a representative of Reliable Credit Association, you will be responsible for delivering outstanding customer service, managing collections, and performing administrative duties.

Responsibilities:
- Deliver exceptional customer service through various communication channels
- Resolve past due loan and contract issues, including creating payment plans
- Process loans and contracts, handle payments, mail, titles, and accounts payable
- Ensure compliance with loan and contract stipulations, such as employment and housing verification
- Promote loans and ancillary products to customers

Qualifications:
- High school diploma or equivalent required; relevant industry experience a plus
- Excellent interpersonal skills, customer focus, and service orientation
- Bilingualism in English and Spanish is a must
- Proficiency in basic computer applications, including Microsoft Office
- Ability to multitask, prioritize, and meet deadlines in a fast-paced environment

Compensation:
This role comes with a salary range of $20.47-$21.47 per hour, offering a competitive compensation package.

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