Support Specialist
3 weeks ago
We are looking for talented individuals to fill the role of Customer Service Representative at our Spokane Valley location. As a representative of Reliable Credit Association, you will be responsible for delivering outstanding customer service, managing collections, and performing administrative duties.
Responsibilities:
- Deliver exceptional customer service through various communication channels
- Resolve past due loan and contract issues, including creating payment plans
- Process loans and contracts, handle payments, mail, titles, and accounts payable
- Ensure compliance with loan and contract stipulations, such as employment and housing verification
- Promote loans and ancillary products to customers
Qualifications:
- High school diploma or equivalent required; relevant industry experience a plus
- Excellent interpersonal skills, customer focus, and service orientation
- Bilingualism in English and Spanish is a must
- Proficiency in basic computer applications, including Microsoft Office
- Ability to multitask, prioritize, and meet deadlines in a fast-paced environment
Compensation:
This role comes with a salary range of $20.47-$21.47 per hour, offering a competitive compensation package.
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