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Senior Operations Manager

2 months ago

Miami, United States BJ's Restaurants Full time

Job Summary:

The Senior Manager is responsible for overseeing the overall operations of the restaurant, ensuring seamless execution of all functions during opening, mid, or closing shifts. Key responsibilities include:

  • Hiring and Training: Recruit, select, and train high-performing team members to meet the needs of the restaurant.
  • Supervision and Management: Supervise and manage restaurant team members, providing guidance, coaching, and development opportunities to enhance their skills and performance.
  • Operations and Quality: Ensure the highest standards of quality, service, and cleanliness are maintained in the restaurant, adhering to BJ's Restaurants' standards and expectations.
  • Inventory and Cost Control: Manage inventory levels, control costs, and optimize resources to maximize profitability and efficiency.
  • Customer Satisfaction: Foster a positive and welcoming environment for customers, ensuring their needs are met and exceeded.

Requirements:

To succeed in this role, you will need:

  • Strong Leadership Skills: Proven ability to lead and motivate teams to achieve exceptional results.
  • Excellent Communication Skills: Effective communication and interpersonal skills to build strong relationships with team members, customers, and stakeholders.
  • Operational Expertise: In-depth knowledge of restaurant operations, including management, supervision, and training.
  • Analytical and Problem-Solving Skills: Ability to analyze data, identify areas for improvement, and implement solutions to drive business results.