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Retail Operations Supervisor

2 months ago

Los Altos, California, United States Cornerstone OnDemand Full time

Retail Operations Supervisor

Company Overview: Cornerstone OnDemand is a leader in the realm of workforce management solutions, committed to enhancing employee performance and engagement through innovative strategies and technology.

Position Overview: The Retail Operations Supervisor collaborates closely with the Store Manager to oversee daily store functions, ensuring seamless operations and exceptional service delivery. This role encompasses the overall management of store activities, particularly in the absence of the Store Manager.

Key Responsibilities:

  • Leadership: Guide and inspire team members, fostering a collaborative environment to meet and exceed service expectations.
  • Operational Management: Maintain high standards of store conditions, product quality, and inventory control.
  • Team Development: Recruit, train, and mentor staff, ensuring their professional growth and adherence to company standards.
  • Sales Optimization: Drive sales and profitability through strategic planning and execution of store operations.
  • Customer Engagement: Promote a customer-centric culture, enhancing the shopping experience through effective communication and service.

Qualifications:

  • Proven leadership and team-building skills.
  • Strong communication abilities, both written and verbal.
  • Experience in retail operations and financial management.
  • Knowledge of inventory management and customer service principles.
  • A four-year degree or equivalent experience in a related field.

Physical Requirements: Ability to perform various physical tasks including standing, walking, and lifting as necessary to fulfill job responsibilities.

Join us at Cornerstone OnDemand, where we value diversity and inclusion in our workforce.