Customer Experience Specialist

4 weeks ago


Defiance, Ohio, United States T-Mobile Full time

Key Responsibilities:
T-Mobile is seeking a skilled Customer Experience Specialist to join our team. As a Customer Experience Specialist, you will help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. You will explore individual needs and provide hands-on demonstrations of the latest technology in-store. Additionally, you will perform side-by-side selling to find personalized solutions beyond the bare-bones device.

What We Offer:
As a Customer Experience Specialist at T-Mobile, you will have the opportunity to work with a dynamic team and contribute to the success of our customers. You will be responsible for helping customers navigate our products and services, and providing exceptional customer service.

Requirements:
To be successful as a Customer Experience Specialist, you will need to have excellent communication and interpersonal skills. You will also need to be able to work effectively in a fast-paced environment and be able to multitask.



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