Guest Welcome Expert

3 weeks ago


Fullerton, California, United States Aimbridge Hospitality Full time

About the Opportunity: We're seeking an experienced Front Desk Agent to join our team at Aimbridge Hospitality. As a key member of our front-line staff, you'll play a crucial role in ensuring our guests have an enjoyable and memorable stay with us.

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Your Key Accountabilities:

  1. Welcome and check-in guests, providing accurate and timely information about hotel services and facilities
  2. Process guest payments and resolve any billing discrepancies
  3. Respond to guest inquiries and concerns in a professional and courteous manner
  4. Work closely with other departments to ensure seamless delivery of guest services

What We Offer: In exchange for your hard work and dedication, we offer a competitive salary package, including an estimated annual salary of $40,000 - $45,000, based on your experience and qualifications. You'll also enjoy a range of benefits, including health insurance, paid time off, and opportunities for career advancement.

Essential Skills and Qualifications: To be successful in this role, you should possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. You'll also need to be proficient in using technology, such as our property management system, to efficiently manage guest reservations and services.



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