Mobility Solutions Specialist

3 days ago


New York, New York, United States EDPSI Full time
Job Title: Mobility Administrator

EDPSI is seeking a highly skilled Mobility Administrator to join our team. As a key member of our IT department, you will be responsible for managing our MDM platform and ensuring the secure and efficient deployment of mobile devices across the organization.

Key Responsibilities:
  • Manage and maintain our MDM platform, including upgrades, monitoring, and troubleshooting.
  • Ensure the secure deployment of mobile devices, including device inventory management, security, and compliance.
  • Provide Level 2 and 3 end-user support for MDM-related issues.
  • Collaborate with the engineering team to design and implement mobility solutions.
  • Manage mobile carrier relationships and services.
Requirements:
  • 5+ years of experience in mobility administration, with a strong focus on MDM platforms.
  • Strong knowledge of VMware Workspace ONE (AirWatch) and its associated technologies.
  • Experience with device security, compliance, and application management.
  • Excellent problem-solving skills and ability to work in a fast-paced environment.
  • Strong communication and collaboration skills.
Preferred Qualifications:
  • O365 / Federated authentication experience.
  • General understanding of certificates and API s.
  • Experience with ServiceNow for incident tickets, request tasks, change management, and reporting.
  • Windows server administration experience.


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