Community Outreach Liaison

7 days ago


Tampa, Florida, United States Miami Beach Medical Group Full time
Job Title: Community Outreach Liaison

We are seeking a highly skilled Community Outreach Liaison to join our team at Miami Beach Medical Group. As a key member of our sales team, you will be responsible for building and maintaining relationships with seniors, insurance agents, and other stakeholders to drive new patient growth and retention.

Key Responsibilities:
  • Greet new patients and provide exceptional customer service to ensure a positive experience.
  • Develop and execute strategies to engage with new patients and maintain relationships with enrolled patients.
  • Collaborate with other patient concierge professionals to share best practices and drive growth.
  • Manage new member inquiries across channels, including telephone, mobile, and web.
  • Ensure compliance with company policies and procedures, including HIPAA guidelines.
Requirements:
  • Bachelor's degree in Marketing, Business Administration, or a related field.
  • Minimum of four years of successful sales experience, with a focus on business-to-business sales.
  • Experience working with seniors and a general understanding of Medicare Advantage are highly desirable.
  • Proficient in MS Office and ability to work core business hours, with occasional overtime and travel required.
What We Offer:
  • Competitive base salary and commission structure.
  • Medical, vision, and dental insurance, as well as life insurance and 401K with company match.
  • Paid time off and holidays, plus opportunities for professional growth and development.

Miami Beach Medical Group is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.


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