Transformation Director
2 hours ago
Global Business Services Transformation Director
Job SummaryThis is an exempt level position responsible for leading and overseeing the delivery and orchestration of strategy and transformation initiatives across multiple complex ongoing projects. The Global Transformation Director will oversee and manage the Transformation Office team.
Key Responsibilities- Leverage external benchmarks and consult with Global Process Owners to develop and propose scope to expand GBS service offering and value proposition.
- Develop action-oriented recommendations through the analysis of internal data and competitive external benchmarks.
- Create enterprise-wide view of GBS consolidated transformation plan and alignment with broader transformative initiatives.
- Develop process transformation strategy and drive process simplification and standardization for E2E processes supported by GBS.
- Lead collaboratively with other team members both within and outside the GBS team to connect dots and integrate initiatives as needed.
- Engage with senior leadership and other stakeholders through influence, often without direct authority; use qualitative and quantitative means to persuade others to action.
- Collaborate with cross-functional stakeholders to understand their needs and develop service offerings that meet their functional requirements and operating goals.
- Apply ability to build trusted relationships with stakeholders, confident executive presence, and interpersonal skills to successfully influence strategy and transformation needs and resolution of challenges and issues.
- Build and lead a high-performing, highly motivated, purpose-driven team.
- Bachelor's degree in Business Management or relevant degree.
- 10+ years of required experience in complex, global transformations, consulting, and/or strategy.
- Experience leading and scaling global or GBS strategies and transformation initiatives in a consulting or Fortune 500 environment preferred.
- Prior supervisory experience.
- Strong collaborating, trust-building, and influencing skills with key Senior Management/Executives.
- Ability to think strategically, innovate, and execute a plan.
- Result-oriented, able to complete assignments in a timely and accurate manner, and the ability to juggle multiple priorities.
- Expert knowledge of MS office programs; familiarity with SAP a plus.
- Lean Six Sigma / Continuous Improvement Certification.
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