Digital Engagement Specialist

3 days ago


Alpharetta, United States SiteOne Services Full time

Company Overview: SiteOne Services is a leading company in the industry, and we're seeking a Digital Engagement Specialist to join our team. As a Customer Experience Specialist at SiteOne, you'll play a crucial role in driving online engagement and e-commerce sales penetration in your region through digital evangelism with branch associates, leadership, and customers.

Job Description:

We are looking for an experienced professional who can work with all branches to ensure customer SLAs for online orders, BOPIS, delivery, and parcel are met. This role requires strong communication and problem-solving skills to promote SiteOne.com sign up and e-commerce order fulfillment through visits to branches, customer meetings, etc.

Key Responsibilities:

  • Increase online engagement and e-commerce sales penetration in your region
  • Work with all branches to meet customer SLAs
  • Promote SiteOne.com sign up and e-commerce order fulfillment

Estimated Salary Range: $60,000 - $80,000 per year

Requirements:

To be successful in this role, you will need:

  • Bachelor's degree in Marketing, Business Administration, or related field
  • At least 3 years of experience in a similar role
  • Strong communication and problem-solving skills


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