Restaurant Operations Manager

3 weeks ago


Charlotte, North Carolina, United States Free Fenix Full time
About the Role

The Restaurant Manager is a key member of our team, responsible for leading the restaurant and ensuring exceptional customer satisfaction. They thrive on challenge and continually look for opportunities to learn and grow.

Key Responsibilities
  • Lead the restaurant team to achieve high standards of customer satisfaction and restaurant operations.
  • Monitor and develop new employees on shift, ensuring they have the skills and knowledge to succeed.
  • Manage labor costs and maintain a positive work environment.
  • Delegate duties and tasks to team members, ensuring effective time management and meeting job responsibilities.
  • Exhibit leadership skills to motivate employees, resolve conflicts, and make hard decisions.
  • Work collaboratively with the team to achieve common goals and maintain a positive work environment.
  • Ensure all food items are prepared according to Salata's standards of quality, consistency, and timeliness.
  • Maintain a clean and organized restaurant environment, adhering to health and safety regulations.
  • Manage time effectively and meet all job responsibilities.
Qualifications
  • Prior experience in the restaurant industry.
  • Reliable transportation.
  • Ability to use a touch-sensitive POS system.
  • Ability to lift a minimum of 50 pounds.
  • Ability to work in a high-temperature kitchen for an extended period.
  • Completed training in all areas of the restaurant.
  • Ability to take direction and delegate responsibilities.
  • Ability to work in a fast-paced environment.
  • Ability to work nights, weekends, and holidays.
Competencies
  • Ethical Conduct.
  • Communication Proficiency.
  • Time Management.
  • Ability to work well in groups.
  • Self-motivated.
  • Ability to develop positive working relationships.
  • Ability to work well under pressure and in a fast-paced environment.
  • Ability to provide excellent customer service.
Physical Demands
  • Occasionally required to stand, walk, or sit.
  • Use hands to finger, handle, or feel objects, tools, or controls.
  • Reach with hands and arms.
  • Climb stairs, balance, stoop, kneel, crouch, or crawl.
  • Ability to reach, bend, walk, and stand for an extended amount of time.
  • The employee must occasionally lift or move up to 50 pounds.
  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


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