Customer Service Representative

1 month ago


Cranbury, New Jersey, United States Applegreen US Full time
About the Role

We are seeking a highly motivated and customer-focused Team Member to join our team at Applegreen USA. As a Team Member, you will play a vital role in providing exceptional customer service, ensuring a clean and welcoming environment, and contributing to the overall success of our travel plaza.

Key Responsibilities
  • Provide friendly and attentive customer service to travelers, responding to their needs and concerns in a professional and courteous manner.
  • Operate the point-of-sale system, accurately process payments, and maintain a high level of cash handling accuracy.
  • Prepare and serve high-quality food and beverages, adhering to food safety and handling procedures.
  • Stock and maintain a clean and organized workspace, including the kitchen, dining area, and retail spaces.
  • Actively promote and sell products and services to customers, ensuring a positive and engaging experience.
  • Maintain a thorough knowledge of products and services offered at the plaza, including menu items, promotions, and loyalty programs.
Requirements
  • Ability to work in a fast-paced environment, handling multiple tasks and responsibilities simultaneously.
  • Excellent communication and interpersonal skills, with a strong focus on customer service.
  • Ability to stand and walk for extended periods, with frequent bending, twisting, and lifting of up to 40 pounds.
  • Availability to work a flexible schedule, including days, nights, weekends, and holidays.
What We Offer

As a Team Member at Applegreen USA, you will enjoy a range of benefits, including flexible scheduling, medical and dental insurance, paid time off, and opportunities for career growth and development.



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