Operations Director

3 weeks ago


Odessa, Texas, United States Hawthorn Suites by Wyndham Full time
Operations Manager Job Summary

The Operations Manager at Hawthorn Suites by Wyndham is responsible for ensuring the smooth operation of the Front Office, House Keeping, and Food and Beverage Departments. This includes providing exceptional guest service, controlling costs, and minimizing expenses. The ideal candidate will have a strong background in hotel management and be able to work effectively in a fast-paced environment.

Key Responsibilities:
  • Manage the day-to-day operations of the hotel, including front desk, housekeeping, and food and beverage departments
  • Ensure exceptional guest service and satisfaction
  • Control costs and minimize expenses
  • Supervise and train staff to ensure they are meeting hotel standards
  • Develop and implement policies and procedures to improve hotel operations
  • Monitor and analyze financial data to make informed business decisions
  • Collaborate with the General Manager to achieve hotel goals and objectives
Requirements:
  • Bachelor's degree in Hospitality or related field
  • Minimum 2 years of experience in hotel management
  • Proven track record of success in managing hotel operations
  • Excellent communication and leadership skills
  • Ability to work effectively in a fast-paced environment
  • Strong analytical and problem-solving skills

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