Insurance Account Manager

4 days ago


Westminster, California, United States William Vu - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused Account Manager to join our team at William Vu - State Farm Agent. As a key member of our agency, you will play a vital role in building and maintaining strong relationships with our clients, providing exceptional customer service, and driving business growth.

Responsibilities
  • Establish and maintain strong customer relationships through regular communication and follow-up.
  • Provide prompt, accurate, and friendly customer service, addressing inquiries and concerns related to insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Utilize a customer-centric approach to educate clients about insurance options, identifying their needs and providing tailored solutions.
  • Develop and maintain effective communication with clients, agency team members, and other stakeholders to ensure seamless service delivery and business growth.
Qualifications
  • Dedicated to delivering exceptional customer service and building strong relationships.
  • Excellent communication and interpersonal skills, with the ability to effectively relate to clients and colleagues.
  • Proactive problem-solving skills, with a focus on finding solutions that meet client needs.
  • Bilingual Vietnamese language skills are a plus.
Benefits
  • Competitive hourly pay plus commission/bonus structure.
  • Opportunities for growth and advancement within the agency.
  • Paid time off (vacation and personal/sick days).
  • Health benefits.
  • Valuable career-building experience.


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