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Bilingual Customer Support Representative

2 months ago

Ogden, Utah, United States Check City Full time

Join Our Team

Check City is seeking enthusiastic individuals to become part of our team as full-time Customer Support Representatives. In this role, you will engage directly with clients, assisting them with various financial services including loan issuance, check cashing, and money transfer solutions. As one of Utah's rapidly expanding companies, Check City provides its representatives with competitive compensation and comprehensive benefits.

What We Offer:

  • Attractive salary and benefits package
  • Free health insurance for full-time employees
  • 401(k) matching program
  • Paid time off
  • Dental and vision insurance
  • Flexible scheduling options, including evenings and weekends

Key Responsibilities:

  • Interact face-to-face with customers to provide exceptional service
  • Assist in the processing of various loans, including title loans, installment loans, and payday loans
  • Support clients with additional services such as cash advances, check cashing, money orders, and bill payment
  • Acquire knowledge in tax preparation services

Qualifications:

Ideal candidates will possess strong customer service skills, proficiency in computer usage, and excellent communication abilities. Bilingual proficiency in English and Spanish is required.