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Advanced Imaging Systems Administrator

2 months ago

DeLand, Florida, United States AdventHealth Information Technology Full time

Company Overview: AdventHealth Information Technology is dedicated to providing exceptional healthcare technology solutions.

Position Location: This role is based within our healthcare facilities.

Benefits:

  • Comprehensive benefits from day one
  • Opportunities for career advancement
  • Resources for holistic wellbeing
  • Award-winning IT department

Our Commitment: At AdventHealth, we believe in fostering a community that values the well-being of every individual. We are committed to uplifting others in body, mind, and spirit, creating an environment where you can grow both professionally and spiritually.

Work Schedule: Full-Time, Monday to Friday, 8 AM to 4 PM

Role Responsibilities:

The Advanced Imaging Systems Administrator plays a crucial role in delivering onsite support for Picture Archiving Communication Systems (PACS) within Radiology and Cardiology departments. Key responsibilities include:

  • Providing timely resolution of PACS incidents and requests through the ServiceNow ticketing system, adhering to established service level agreements (SLAs).
  • Acting as a liaison between imaging clinical staff, Radiologists, and Cardiologists, offering technical support for all imaging systems.
  • Ensuring optimal operation of the PACS system by collaborating with IT resources and vendors to troubleshoot and resolve connectivity issues.
  • Conducting routine maintenance and installations on PACS applications and hardware to support daily operations.
  • Mentoring new team members and providing training on operational workflows.
  • Managing project activities, including logging time, guiding imaging needs, and communicating with stakeholders.

Qualifications:

Required Experience:

  • A minimum of 3 years in Healthcare or IT.
  • Experience in customer service roles.

Preferred Education:

  • Associate's or Bachelor's Degree in Healthcare, Business, IT, or a related field.
  • Intermediate imaging education with practical experience in a healthcare setting.

Licensure:

Certification as a PACS Associate (CPAS) is required within six months of hire.

Equal Opportunity Employer: AdventHealth is committed to creating a diverse environment and is proud to be an equal opportunity employer.