Lead Insights Analyst, Menu Item Profitability – Restaurant Financial Data

2 weeks ago


Atlanta Georgia, United States Chick-fil-A, Inc. Full time
About the Role

We are seeking a highly skilled Lead Insights Analyst to join our Restaurant Financial Systems team. As a key member of our team, you will be responsible for providing actionable insights and recommendations to drive business growth and profitability.

Key Responsibilities
  • Develop and maintain a deep understanding of our menu cost data infrastructure and provide strategic direction for cost/profitability impact of cross-functional menu concepts or decisions.
  • Perform and present theoretical menu item profitability analysis for new development or changes to existing menu items to cross-functional stakeholders.
  • Interface with partners to produce menu item development financial reports and provide a high degree of customer service, demonstrating exemplary project leadership and communication skills.
  • Collaborate with Costing Team Lead, Analytics Team Lead, and Product Lead to take leadership on strategic initiatives that give Staff and Operators access to more timely, accurate, and relatable reporting.
  • Drive continuous improvement in service delivery by investigating root causes behind sub-optimal process outputs and formulating remediation plans.
Requirements
  • Strong analytical and problem-solving experience & understanding of data systems and structures.
  • Proven ability to write robust SQL queries or proven high proficiency in another data transformation tool.
  • Demonstrated ability to communicate and present findings to executive leadership or upper-level management.
  • Strong financial acumen and analytical agility.
  • Experience in Tableau or another data visualization tool.
  • Demonstrated ability to produce scalable and repeatable analytic processes.
  • Problem-solving experience and understanding of data systems and structures.
  • Excellent interpersonal skills to partner with peers and leaders using strong written and verbal communication.
  • Strong systems-thinking mindset, able to understand intricate details and how they relate to each other in the broader scope of a system.
  • Attention to details, high sense of responsibility and accuracy.
  • Self-Starter; proactively seeking solutions and can work autonomously with limited supervision.
  • Ability to manage multiple and varying tasks, processes and/or projects while being able to appropriately prioritize work.
  • Strong applied knowledge of basic data best practices.
  • Servant spirit with strong sense of stewardship.
  • Proficiency in Excel, Word, PowerPoint.
Preferred Qualifications
  • 4-7 years' experience.
  • Experience with Bill of Materials/Recipes.
  • Experience with Databricks or DBT.
  • Experience with financial analysis of new product creation.
  • Experience working with Product teams or familiarity with product management structure.
  • Proven Alteryx and Tableau skills.
  • Experience with automation of analytical reporting.
  • Analytical and Reporting Product Ownership experience.
  • Familiarity with Atlassian tools (Jira and Confluence).
  • Experience working in retail, hospitality, or QSR industries.
  • Experience in managerial accounting or financial modeling.
  • Experience creating ThoughtSpot insights.
About Chick-fil-A, Inc.

Chick-fil-A, Inc. is a fast-growing company that is committed to serving our customers and communities with high-quality food and exceptional customer service. We are a company that values our employees and provides opportunities for growth and development.



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