Client Manager

1 day ago

Landover, Maryland, United States Air Sea Packing Group Full time
Job Title: Client Manager

We are seeking a highly motivated and detail-oriented Client Manager to join our team at Air Sea Packing Group, LLC. As a Client Manager, you will be responsible for providing exceptional customer service to our exclusive clientele, managing complex projects, and ensuring timely and successful completion of services.

Key Responsibilities:
  • Create and manage project documentation, including estimates, work orders, and invoices.
  • Coordinate the delivery and pick-up of customer property, working with internal departments and external vendors.
  • Develop and maintain relationships with shipping vendors, obtaining and comparing quotes to ensure the best rates.
  • Troubleshoot problematic shipments and research missing inventory.
  • Review and approve freight invoices, ensuring accuracy and timely payment.
  • Assist with commercial invoices for exports and imports.
  • Provide general customer service, including answering phones and directing clients and calls.
Requirements:
  • Minimum 2 years of experience in project management or international shipping coordination.
  • Minimum 4 years of experience in logistics, transportation, or distribution.
  • Excellent communication and problem-solving skills, with the ability to multitask and provide world-class customer service.
  • Strong attention to detail and ability to manage time effectively.
  • Proficiency in Microsoft Office, especially Outlook and Excel.
  • Ability to lift and carry up to 25 lbs.
  • Strong work ethic and ability to work independently.
Benefits:
  • Competitive salary range: $50,000.00 - $55,000.00 per year, negotiable based on experience.
  • Opportunity to work with a dynamic and growing company in the logistics industry.
  • Chance to develop and grow your skills and career in a fast-paced and challenging environment.

At Air Sea Packing Group, LLC, we are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty status as a covered veteran, military status, or any other basis prohibited by applicable federal, state, and local laws.

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